✓ If the purchased jewelry is in perfect condition, it is eligible for a one-time exchange at the current price without any deductions. Otherwise, the return process terms will apply.

 

Return Policy:

 

✓ Purchased jewelry can be returned within 24 hours without any deductions.

 

✓ If the jewelry is in perfect condition, it can be returned within one year from the purchase date with a 10% deduction from the invoice amount. For purchases older than one year, any return will be calculated based on the current gold and dollar rates.

 

❖ For both exchanges and returns, the buyer’s presence and the original jewelry certificate are mandatory.

 

❖ For jewelry accompanied by a GIA or HRD certificate, any loss of these documents will require the customer to cover the replacement cost at the time of exchange or return.

 

Bakhtiari 110 Warranty

 

✓ Jewelry purchased from Bakhtiari 110 is covered by a free warranty for six months from the date of purchase.

 

✓ Services such as cleaning and polishing are offered free of charge.

 

✓ Jewelry resizing is free of charge for the first instance.

 

✓ If the jewelry has been repaired outside of Bakhtiari 110, it will not be covered under the Bakhtiari warranty.

 

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